Contact Us
We'd love to hear from you! Whether you have questions, feedback, or just want to say hello, don't hesitate to reach out.
Send us a Message
Other Ways to Reach Us
For general questions, feedback, or support:
[email protected]We typically respond within 24 hours
Add [email protected] to your address book and whitelist @mailtomaker.com to ensure our replies never land in spam.
If you do not hear back within 48 hours, resend your email and include [email protected] in CC so our reliability team can follow up.
When contacting us, please include:
Providing a few details upfront helps us respond faster. Include the following whenever possible:
A clear description of your question or issue
Link to any generated mailto URLs or QR codes you created with MailtoMaker
Your browser and device type (if reporting a bug)
Steps to reproduce the issue (if applicable)
Any relevant screenshots or examples
Frequently Asked Questions
How soon will I hear back from you?
We respond to most inquiries within 24 hours, Monday through Friday. For urgent bugs, include URGENT in the subject and we will prioritize your ticket.
What if my default email client doesn\'t open?
If your browser doesn\'t open an email draft automatically, copy the support email above or visit our compatibility guide for setup instructions.
Can I book a product walk-through?
Yes. Send us 2–3 time slots that work for you, and we\'ll arrange a live demo or onboarding call via Zoom or Google Meet.
Do you keep a record of my support history?
We log message metadata (subject line, time, response status) to make sure your ticket never gets lost. We never store the body of your email.
Where can I find instant answers?
Check out our Mailto Syntax Cheat Sheet, compatibility guide, and QR use case library while you wait for a reply.
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